Get help with Uni Weekly Budget Tracker
Email support@RGTSoftware.com and tell us what you were trying to do and what happened instead.
Include your iPhone model, the app version if you know it, and the wording of any message. Do not send your Apple Account password, bank details or a backup file.
If an expense will not save
- Check that the expense has a name.
- Enter a positive amount in the currency on the form. Follow its guidance on decimal places.
- Check that the chosen date is within your budget dates.
- Choose Retry if the app says it could not save. Your draft should remain available.
If the balance looks wrong
Open the entries for this week and check their amounts and dates. Look at Past weeks for an earlier change that may affect rollover. Check Additional money entries as well as expenses.
The app uses only the records you enter. It cannot see your bank balance or purchases made through your bank.
If a planned cost or catch-up entry looks wrong
Unpaid costs in Coming up are set aside separately. They are not already spent. Mark a cost as spent after you pay it, and check the actual amount.
In Catch up, review possible duplicates before choosing Save all. Keep both only if they are separate real entries.
If a reminder does not arrive
Check the Weekly reminder setting and your iPhone notification settings. You can still use Weekly check-in without notifications.
If the widget looks out of date
Open Uni Weekly Budget Tracker and check the current balance. The app will try to refresh the dated widget copy. Widget timing is also controlled by the iPhone.
Backups and restore
Keep backup files somewhere you trust. They contain your budget settings and spending entries. Do not send a backup file by email when asking for support.
Restoring replaces the current budget after you confirm the preview. If a file is damaged or unsupported, the current budget should remain unchanged.
Useful pages
Return to Uni Weekly Budget Tracker.
Last updated: 11 October 2026