Privacy Policy

Overview

SnagBoard is provided by RGT Software. This policy explains how SnagBoard handles information when you use the app to create property inspection projects, rooms, issues, photos, company details and PDF reports.

Information you enter into the app

SnagBoard lets you enter project details, room names, issue descriptions, priorities, statuses, photos, annotations, company details and logos. This information is created by you and is used to provide the app’s inspection and report features.

Storage and iCloud sync

SnagBoard stores app data on your device. If iCloud is enabled on your device and available for the app, SnagBoard may sync supported data using Apple iCloud/CloudKit so your data can be available across your Apple devices signed in to the same Apple Account. Project information, room details, issue notes, priorities, photos, annotations, company details, logos, and generated reports may be stored in Apple CloudKit/iCloud services when synchronization is enabled. iCloud data is handled by Apple under Apple’s iCloud terms and privacy practices.

Photos and media

When you add photos or logos to SnagBoard, the app stores those images as part of your inspection data so they can appear in projects and PDF reports. The app does not use your photos for advertising or profiling.

PDF reports and sharing

SnagBoard can generate PDF reports from the data you choose to include. When you share, email or export a PDF, the information in that report is sent or saved using the destination you select. RGT Software does not control third-party services or recipients you choose to share reports with.

Purchases

SnagBoard may offer a one-time non-consumable in-app purchase to unlock premium features. Purchases are processed by Apple through the App Store. SnagBoard may store purchase entitlement status on your device so unlocked features remain available between launches.

Analytics and tracking

SnagBoard does not sell your personal information. The app is not designed to track you across apps or websites owned by other companies. If this changes in a future version, this policy and the App Store privacy information will be updated.

Support emails

If you contact RGT Software for support, we may receive your email address and any information you choose to include in your message. We use support correspondence only to respond to your enquiry and improve support.

Data deletion

You can delete projects and related app data within SnagBoard where the app provides deletion controls. You can also remove the app from your device. iCloud-synced data may also be managed through Apple’s iCloud settings.

Children’s privacy

SnagBoard is not intended to knowingly collect personal information from children.

RGT Software Privacy Policy

This SnagBoard privacy policy provides app-specific information. The general RGT Software Privacy Policy also applies unless this app-specific policy says otherwise.

Changes to this policy

RGT Software may update this policy when the app or legal requirements change. The updated version will be posted on this page with a revised date.

Contact

For privacy questions, contact support@RGTSoftware.com.